Understanding Condition Codes

The key to shopping at ITXchange is understanding Condition Codes.
 
Because we sell a wide range of equipment, it is important that we quantify the condition of the equipment. We call this system of classification "Condition Codes". Every piece of equipment that ITXchange sells has a condition code. This condition code is the last two digits of an item's part number, e.g. 6836-E2U-01 denotes a condition code of 01. Many things are dependant on the condition code, most notably the warranty.
 
01: Brand New Equipment
Brand new packaging and factory sealed, just like you would buy in a store or direct from the manufacturer.
 
02: Bulk Equipment
This is brand new equipment, just like the 01 condition code, but not in the fancy retail box. Usually this equipment comes in plain brown cardboard boxes or is bulk packaged (many hard drives in one brown box). This equipment could be pulls from new equipment that was dismantled for parts resale.
 
03: Brand New Equipment
Brand new packaging and factory sealed.
Includes manuals
 
04: Open Box Equipment
This is Demo equipment that may or may not have its original retail box. This product has been opened and possibly used for a short time, usually as a demonstration unit, and may or may not include manuals.
 
05: Open Box Equipment
This is Demo equipment that may or may not have its original retail box. This product has been opened and possibly used for a short time, usually as a demonstration unit, and may or may not include manuals, and does not carry any residual OEM warranty.
 
06: Refurbished Grade A Equipment
This equipment is used. All 06 equipment has been thoroughly tested by ITXchange technicians to ensure it is fully functional. ITXchange Refurbishers ensure this product is cleaned to our highest appearance standards. Items in this condition code do not have manuals. The product may or may not have an operating system. You can determine if the there is an operating system by reading the product description.
 
07: Refurbished Grade B Equipment
This equipment is used and contains some minor cosmetic imperfections or missing plastics that do not impede the use. All 07 equipment has been thoroughly tested by ITXchange technicians to ensure it is fully functional. ITXchange Refurbishers ensure this product is cleaned to our highest appearance standards. Items in this condition code do not have manuals. The product may or may not have an operating system. You can determine if the there is an operating system by reading the product description.
 
08: OEM Factory Refurbished Equipment
This equipment is factory refurbished by the Original Equipment Manufacturer (ie IBM, HP, etc). This equipment may not or may not include manuals.
 
10: Used Grade C Equipment
This equipment is used, fully function but contains heavy wear and tear or significant cosmetic damage or multiple (3 or more) minor cosmetic imperfections. The imperfections may or may not impede the use of the equipment depending on your intended application. All 10 equipment has been thoroughly tested by ITXchange technicians to ensure it is fully functional. This product is not refurbished. Items in this condition code do not have manuals. The product does not have an operating system. This product can only be purchased through an ITXchange sales representative, but can be viewed through our Clearance Corner.
 
15: Incomplete Equipment
This product is would be functional as Used Grade A or Used Grade B product if the missing component was added. Missing components may include AC adapters, batteries, power cords, video adapters, monitor stands or PCMCIA dongles . All 10 equipment has been thoroughly tested by ITXchange technicians to ensure it is fully functional. This product is not refurbished. Items in this condition code do not have manuals. The product does not have an operating system. This product can only be purchased through an ITXchange sales representative, but can be viewed through our Clearance Corner.
 
General Notes for all condition codes
All computers come with a power cord, mouse and keyboard.
All monitors come with a power cord and monitor cable.
All printers come with a power cord and a printer cartridge unless otherwise noted in the product description. We do sell some printers without cartridges and you will see the words - "No Ink" in the product description.