Contact Us



Sales & Distribution Center
3995 Sladeview Crescent, Unit.7 Mississauga Ontario, L5L 5Y1

Toll Free: 1.877-377-5227
Phone: (905) 829.5333

Account Manager

Bill Sioles – 905-618-0478
Syed Zaman – 905-267-165

Return Merchandise Authorization (RMA)

To request an RMA, please contact or phone the closest regional sales office, Monday to Friday during regular business hours. If you are a business-to-business customer, or have an IT Xchange sales representative, you may request an RMA from your sales representative through their email or by phone.

Technical Support

IT is designed for experienced users and IT professionals that have a firm grasp of hardware and consequently, we do not offer extensive technical support on compatibility, installation or configuration. For assistance choosing the proper product for your needs please contact the original equipment manufacturer (OEM), or contact or phone the closest regional sales office, Monday to Friday during regular business hours.

Cigna MRF Access

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and include negotiated service rates and out-of-network allowed amounts between health plans and health care providers.  The machine-readable files are formatted to allow researchers, regulators and application developers to more easily access and analyze data.

Have any questions?


ISO Certified 9001:2015 and 14001:2015.
Click here for Environmental Quality Policy


We at XTG recognize our responsibility to the local communities we serve and to the greater international environment. Integrated into our mission to exceed the expectations of customers, we are committed to:

  • Work closely with our supply chain to source and provide our customers with high quality products and services in a timely manner conforming to agreed specifications and/or purchase order requirements.
  • Provide continual mentorship and training to our employees so that they remain motivated and abreast with the developments in technology, environmental protection, and workplace safety.
  • Prevent injuries and ill health by eliminating or minimizing risks to the employees arising from our work activities. Involve the employees on matters affecting their personal health and safety.
  • Prevent and maintain a positive impact on the environment by use of R.I.S.E Reuse and Influence a Safe Environment, which embodies the reuse and recycling of materials.
  • Continually improve the performance of the integrated management system which is based on applicable international standards.
  • Comply with all applicable statutory, regulatory, and other requirements while fulfilling the above commitments.
  • Communicate this Policy to our employees, sub-contractors, visitors, and to all others as deemed necessary and/or upon request
  • Review this Policy at regular intervals to ensure it remains aligned with the organization goals and business model.

Copyright© 2022 IT Xchange. All rights reserved.